Required skills

analytical skills to examine market segments of customers based on geography and demographics

communication skills to liaise with internal and external personnel on technical and operational matters maintaining customer focus and consideration of customer needs

literacy skills to interpret technical documentation and write analytical reports in required formats

numeracy skills to be able to compare technical data on various network topologies

planning and organisational skills to plan prioritise and monitor own work

research skills to interrogate databases and investigate different customer requirements

technical skills to

evaluate current service usage of the network

select and use forecasting tools and forecasting models to make planning predictions

Required knowledge

different levels of reliability performance standards applicable to the specific equipment deployment needs

emerging technologies

factors affecting forecasting

forecasting models

forecasting tools

market segmentations

network designs

new products and services

NGN services

planning authorities

planning initiatives

prepare and review customer bases

service measures

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

interpret growth patterns and develop options which satisfy customer and enterprise financial goals

predict future customer base and service requirements

produce network growth forecasts utilising changes to customer base property market and future service predictions

Context of and specific resources for assessment

Assessment must ensure

data from organisations involved in planning initiatives

range of software currently used in industry

relevant regulations specifications that impact on service measures and forecasting activities

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct observation of the candidate undertaking a practical forecasting exercise

review of network growth forecast completed by the candidate for forecasting growth of the telecommunications network

oral or written questioning to assess knowledge of planning the development of the telecommunications network

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

ICTNPLA Develop planning strategies for core network design

ICTNPL5071A Develop planning strategies for core network design

ICTNPLA Develop planning strategies for access network design

ICTNPL5096A Develop planning strategies for access network design

ICTNPLA Develop planning strategies for building environment design

ICTNPL5154A Develop planning strategies for building environment design.

Aboriginal people and other people from a nonEnglish speaking background may have second language issues

Access must be provided to appropriate learning and assessment support when required

Assessment processes and techniques must be culturally appropriate and appropriate to the oral communication skill level and language and literacy capacity of the candidate and the work being performed

In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge Questioning techniques should not require language literacy and numeracy skills beyond those required in this unit of competency

Where applicable physical resources should include equipment modified for people with special needs

Reasons for forecasting may include:

Factors that influence forecasting may include:

Data may be:

Planning initiatives may include:

Market segmentation may depend on:

Geography may refer to:

Demographics may refer to:

Forecasting model may include:

Planning authority may refer to:

Key factors may include:

Forecasting tools may include:

Services of Next Generation Networks (NGN) may include:

Documentation may include: